Target Announcement Banners by Account and User

What's New?

• You can now target Announcement banners to specific accounts and users, instead of only broadcasting to your entire account
• Build multi-condition rules — combine conditions like account, country, timezone, or user role, with AND/OR logic
• CTA buttons can now open links in a new tab, so you can safely link out to external promotions or landing pages

How It Works:

1. Open your Announcement, go to the Audience tab
2. Set account-level and account-level visibility
3. Under Advanced filters, choose a field (e.g. Account, Country, User Role), an operator, and a value
4. Add more conditions to refine further — conditions in the same group must all match (AND); add a new group for alternate match paths (OR)

Why It Matters:

1. Reach the right audience

   — stop showing every banner to every user; target only the accounts or users a message is relevant to

2. Run smarter campaigns

   — combine multiple conditions to support promotions, onboarding nudges, or role-specific alerts

3. Link out safely

   — CTAs can now open in a new tab, so customers keep their place in your app while checking out a linked offer

Notes:

1. Available to all accounts
2. Account and user targeting is available now;

Setting target

URL in new tab